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FAQs

At what time can we check-in and out?
Check-In: 14:00.
Check-Out: 12:00 noon.

Is the price of the room per guest or per room?
The prices are to be understood as per room.

Is breakfast included in the price and what type of breakfast is served?
A rich buffet breakfast is included in the price

Is parking available?

A parking garage is available and open 24 hours a day.
Rates vary depending on the size of the vehicle (approx. 30/35 Euro)

How many floors are there and is there an elevator?
The building has 11 floors and 2 elevators.

Are there TV’s in the rooms? Are there international channels (satellite TV)?
Yes, each room has a TV with international channels.

Does each room have a telephone that can dial directly outside?
Yes, all rooms have direct telephone lines.

Is it possible to connect to internet in my room?

Yes, all rooms have a modem plug for connecting

Is there air conditioning in the rooms?
Self regulated air conditioning is available in all rooms and included in the price.

Are there non-smoking rooms available?
Yes, upon request. The Hotel has set aside a number of rooms for non-smokers.

Do you have an Internet/E-Mail point in the Property? Is there WI-FI?
Both an Internet Point and WI-FI are available.

Which languages are spoken at the reception?

English, French, some Spanish and German.

What are the places of major interest near the Hotel?

Coliseum, National Roman Museum, Basilica of Santa Maria Maggiore, the Roman Forum, the Fountain of Trevi and the Opera House.

Where is the central railway station and how far is it from the hotel?
Termini Station is 200 m from the hotel.

What is the nearest airport?
Ciampino National is the closest airport, at approximately 20 km.
Fiumicino International is located approximately 35 km from the hotel.

Do you have a shuttle service to and from the airport?
Although we don’t offer hotel shuttle service, on request, we can provide car service on request.

What is the nearest bus stop?
The nearest bus-stop is the Termini bus stop.

What is the nearest subway station and how far is it from the hotel?
The nearest subway station is the “A” or Red Line at Termini Railway Station, approximately 200 m from the hotel.

Is there a fitness center in the Property ?
There is a modern and well-equipped fitness center at the Bettoja Hotel Mediterraneo, a member of the Bettoja Hotel Group.

Are pets welcome?

Yes, small animals are allowed.

Is there a restaurant in the Property?
Yes, there are 2.

Does the hotel accept credit cards?
Yes, the hotel accepts all major credit cards.

What is your cancellation policy?

Prior notice of 48 hours is required for cancellations. Failure to cancel or no-show will result in the amount for one night being charged. All personal data will be required for third-party reservations. CONFIRMATION FOR A RESERVATION CANNOT BE MADE FOR VISA OR CONSULATE PURPOSES.

Is it possible to purchase tickets to museums and events through the Hotel?
Yes, our Concierge will be happy to provide help regarding tickets for museums and events.

Do you offer laundry services?

We offer same-day laundry services, holidays excluded.

Can you help with a rental car?

Yes, our Concierge will be happy to help you. There are several car rental agencies in the area and our Concierge will be happy to help you choose one.